Store information & policies

Ordering

This website is a product catalogue. Orders and payment instructions are handled directly via WhatsApp. We do not collect card details or process payments on this site.

Digital products

Subscriptions and application licenses are digital products. App licenses do not include IPTV subscriptions or streaming content unless explicitly stated. Device compatibility must be confirmed before ordering.

Refunds and consumer rights

Contact support for product-specific terms before payment. Any cancellation or refund rules are subject to applicable consumer laws; statutory rights are not excluded.

Third-party content

Only use streaming services and content you are authorized to access. App availability and license terms may change. Product listings should be reviewed by the site owner before launch.

Privacy & website analytics

With your consent, Family IPTV uses its own analytics system to understand website visits and improve the website. We record visited page paths, approximate country, device category, browser, operating system, referring website and session activity. We do not store full visitor IP addresses in our analytics database.

Analytics consent

Analytics tracking is optional. You can accept or reject it, and withdraw your consent later using the privacy settings on this website. Rejecting analytics does not prevent you from browsing the website.

Analytics data retention

Analytics data is accessible only to authorized administrators. We aim to limit retention and periodically delete records that are no longer necessary. Website analytics visits and sessions are retained for up to 90 days and automatically deleted through a daily scheduled process.